About Me
Over a decade’s experiences in leading V1 product launches & user programs in US/APAC. Now building travel recommenders with AI.
Experience
Microsoft China, Shanghai
Senior Program Manager
2015
- Led agile product team to build interactive Azure website features (chatbot, games, troubleshooters, pricing bundles) for education and conversion. Deployed iterative experiments, site analytics and user research to guide roadmap and prioritization.
- Collaborated with Azure engineering, marketing, sales, support and business development to generate user insight for product development, identify quality leads, build compaigns to increase user conversion/retention and reduce hi-impact support calls.
Microsoft HQ, Redmond
International Program Manager
2011 - 2014
- Incubated and ran pilot developer/IT Pro community programs in APAC region for SQL Server/Azure product launches.
- Built new team and delivered first content production and creation system for Azure in international markets.
Senior Content Developer
2002 - 2010
- Designed and developed developer content porfolios and information architecture for Visual Studio, .NET SDKs and SQL Server.
- Created customer advisory and early adoption programs to build relationship and solicit product feedback in developer/IT Pro community.
Projects
Find My Ryokan
the Spotify of Ryokans - 2024Building recommender with multimodal models to personalize and curate luxury traditional inns
Book Tracker
Increase knowledge retention and ROI - 2021Recall better with structural notetaking & manage reading ROI with metrics visualization